SCVMM 2008 R2 : User cannot connect to the virtual machine by using the Self-Service Portal
or if the user is not added or removed from the Self-Service User role because the create virtual machine job is running, check if :
- A new virtual machine was created, and the owner of the virtual machine is a member of the Self-Service User role.
- While the create virtual machine job is running, a user is added or removed from the Self-Service User role.
If you are experincing these, you shoud install the : Update for System Center Virtual Machine Manager 2008 R2 (KB978560). This update is available on Microsoft Update but also, you can manually download the hotfix rollup from the Microsoft Update Catalog, visit the following Microsoft Web site:
If the rollup was downloaded from the Microsoft Update Catalog, do the following to install the hotfix rollup package on the Virtual Machine Manager server:
- Extract the VmmServer64Update-RETAIL.cab to a temporary directory.
- Open an elevated command prompt, and then run the following command to install the update:
msiexec /update vmmServer64Update-RETAIL.msp BOOTSTRAPPED=1
Note The name of the package varies based on the version that was downloaded.
- After the hotfix rollup package is installed on the Virtual Machine Manager server, update the VMM agent on the Hyper-V and Virtual Server hosts
Note : A restart is required if the Virtual Machine Manager or Virtual Machine Manager Agent service is running when the hotfix rollup package is installed on the Virtual Machine Manager server.
Altaro
Recommended Books
System Center 2012 R2 Virtual Machine
System Center Virtual Machine Manager 2012 Cookbook
Cloudtidings.com 