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Posts Tagged ‘Service Manager’

Demystifying service management’s role in private cloud by MVP Steve Buchanan

January 20, 2015 Leave a comment

A fellow MVP Steve Buchanan and Savision just launched a new whitepaper regarding Service Management and the Private cloud. The whitepaper sets out to define private cloud, the layers of private cloud, and those layers within which service management operates. It also explores having ultimate visibility into your organization’s business services. Business services discussed in this paper consist of configuration items (CIs), monitoring, and application maps; they are underpinned with incident, change management, and modern day self-service. In addition, the whitepaper explores the integration between Operations Manager and Service Manager, and the role Savision Live Maps plays in this area. 

You can download it here: http://www2.savision.com/l/12082/2015-01-16/q32vf

Categories: Cloud, Microsoft Tags: , , , , ,

SC2012 : The WinRM settings are not configured correctly

April 13, 2012 4 comments

When installing System Center 2012, if you get into the following error:

The WinRM settings are not configured correctly :

To Fix :

1. Make sure you installed all pre-requisites:

  • One of the following versions of Windows operating systems:
    • 64-bit edition of Windows 7 Service Pack 1 (SP1)
    • 64-bit edition of Windows Server 2008 R2 with (SP1)
  • Internet Information Services (IIS)
  • Microsoft .NET Framework 3.51
  • Windows PowerShell 2.0

Plus, depending on which component you want to install, verify that :

Prerequisite Download Component
.NET Framework 4 Microsoft .NET Framework 4 (Standalone Installer)
  • App Controller*
  • Configuration Manager
  • DPM
  • Operations Manager
  • Orchestrator
Windows Automated Installation Kit 2.0** The Windows Automated Installation Kit (AIK) for Windows 7
  • App Controller*
  • VMM
Report Viewer 2008 SP1 Redistributable Report Viewer Redistributable 2008 Service Pack 1 GDIPLUS.DLL Security Update
  • Operations Manager
  • Service Manager
Trial Version of Microsoft® SQL Server® 2008 R2 Trial version of Microsoft® SQL Server® 2008 R2
  • App Controller*
  • Configuration Manager
  • DPM
  • Operations Manager
  • Orchestrator
  • Service Manager
  • VMM
SP1 for Microsoft® SQL Server® 2008 R2**Cumulative Update Package 4 for Microsoft SQL Server 2008 R2 SP1** SP1 for Microsoft SQL Server 2008 R2CU4 for Microsoft SQL Server 2008 R2 SP1
  • Configuration Manager
SQL Server 2008 R2 Native Client Three different setup files are available for installing Microsoft SQL Server 2008 R2 Native Client based on the microprocessor architecture that you are using, as indicated in the following list:
  • App Controller*
  • VMM
Microsoft SQL Server 2008 R2 Command Line Utilities Three different setup files are available for installing Microsoft SQL Server Command Line Utilities, based on the microprocessor architecture that you are using, as indicated in the following list:

noteNote
This component requires both Windows Installer 4.5and SQL Server 2008 R2 Native Client
  • App Controller*
  • VMM
Microsoft Analysis Management Objects Three different setup files are available for installing Microsoft AMOs, based on the microprocessor architecture that you are using, as indicated in the following list:
  • Service Manager

* App Controller depends on the installation of VMM.

** SP1 for Microsoft® SQL Server® 2008 R2, the Cumulative Update Package 4 for Microsoft SQL Server 2008 R2 SP1, and the Windows Automated Installation Kit 2.0 will need to be extracted (uncompressed). The other files ending in .exe are executable files.

The Windows Automated Installation Kit can be extracted using any ISO extraction utility. CU4 and SP1 for SQL Server should be uncompressed using the command <filename>.exe /x

—————-

2. Edit the following local computer policy settings:

  • Computer Configuration / Administrative Templates / System / Credential Delegation / Allow Delegating Fresh Credentials
  • Computer Configuration / Administrative Templates / System / Credential Delegation / Allow Delegating Fresh Credentials with NTLM-only Server Authentication

There are two methods that you can use to make the following policy changes. You can edit the local group policy, or you can open a command prompt and run a series of WinRM commands. If you edit the local group policy, it can take some time for the changes to take effect. If you run the WinRM commands, the changes take effect immediately.

  • Computer Configuration / Administrative Templates / Windows Components / Windows Remote Management (WRM) / WinRm Client / Allow CredSSP authentication
  • Computer Configuration / Administrative Templates / Windows Components / Windows Remote Management (WRM) / WinRm Client / Trusted Hosts

WinRM commands ( open the command prompt – Run as Administrator ):

winrm qc -q

winrm set winrm/config/service/auth @{CredSSP=”True”}

winrm set winrm/config/winrs @{AllowRemoteShellAccess=”True”}

winrm set winrm/config/winrs @{MaxMemoryPerShellMB=”2048″}

——————

3. If installing on a target computer, configure the target computer Windows firewall for the Unified Installer

  1. Click Start, click Administrative Tools, and then click Windows Firewall with Advanced Security.
  2. In the Windows Firewall with Advanced Security on Local Computer pane, click Inbound Rules.
  3. In the Actions pane, under Inbound Rules, click New Rule.
  4. In the New Inbound Rule Wizard, do the following:
    1. In Rule Type, click Port, and then click Next.
    2. In Protocol and Ports, click TCP, click Specific local ports, and then type 81, and then click Next.
    3. In Action, click Next.
    4. In Profile, click Next.
    5. In Name, type Installer Web TCP 81, and then click Finish.
  5. In the Actions pane, under Inbound Rules, click New Rule.
  6. In the New Inbound Rule Wizard, do the following:
    1. In Rule Type, click Port, and then click Next.
    2. In Protocol and Ports, click TCP, click Specific local ports, type 1433, and then click Next.
    3. In Action, click Next.
    4. In Profile, click Next.
    5. In Name, type Installer SQL TCP 1433, and then click Finish.
  7. In the Actions pane, under Inbound Rules, click New Rule.
  8. In the New Inbound Rule Wizard, do the following:
    1. In Rule Type, click Port, and then click Next.
    2. In Protocol and Ports, click UDP, click Specific local ports, type 1434, and then click Next.
    3. In Action, click Next.
    4. In Profile, click Next.
    5. In Name, type Installer SQL UDP 1434, and then click Finish.
  9. Close Windows Firewall with Advanced Security

Note: When you run the System Center 2012 – Unified Installer, you will be prompted for account credentials to use for installing a System Center 2012 component on a target computer. The account that you specify must be a member of the Administrators group on both the target computer and the installer computer

Categories: Microsoft, Virtualization Tags: , , , , , , ,